Home Warranty Contractor in Houston, TX
Silverheels Construction takes home warranty and insurance work orders in the Houston area for the building trades we self-perform β drywall, flooring, doors, trim, siding, paint, and carpentry repairs. We don't handle the mechanical systems a warranty covers, like plumbing, electrical, and HVAC, so we're clear up front about which items on a work order are ours. Free estimates.
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Home warranties and insurance policies cover two different kinds of repair, and only one of them is ours. The mechanical side β appliances, plumbing, electrical, HVAC β goes to those specialties. The building side β the drywall, flooring, doors, trim, siding, and carpentry that get damaged or worn β is exactly what we self-perform, and it's where a lot of warranty and insurance work orders in Houston actually land. We're a home warranty contractor for that building-trade work, and we tell you plainly which line items on a work order we can close and which fall outside what we do.
Home warranty and work-order repairs we handle
On a home warranty or work order, the building-trade items are what we self-perform: drywall and ceiling repair, flooring repair and replacement, interior and exterior doors and hardware, trim and carpentry, siding and exterior repair, and paint.
These are the covered repairs that need a builder rather than a mechanical specialist β the wall a covered leak damaged, the door that won't close, the flooring that has to be replaced after a covered event. As a work-order contractor we take the assignment, scope the repair, do it, and leave it finished. What a given assignment requires on the administrative side, we sort out per client when the work comes in.
How we work a home warranty repair
The flow is straightforward. We receive the assignment, look at the actual damage, and confirm what's in scope before starting β because warranty and insurance repairs live or die on the scope being right, and closing a work order on the wrong assumption helps no one.
As a home warranty repair vendor, we keep it simple: an accurate assessment, a clear scope of what we'll do, the repair done to a finished standard, and honest communication when what's behind the wall turns out to be more than the work order described. We're not trying to pad a job or dodge one β just close the repair correctly.
Insurance repair work
Insurance-claim repairs are the other half β putting a house back together after a covered loss like storm or water damage. As an insurance repair contractor we handle the rebuild: demo, drywall, flooring, paint, siding, and exterior repair, once the property is dry.
We document the damage with photos and provide an itemized written estimate for the repair scope, which is what an adjuster works from. To be clear about the line: we're the contractor doing the repair β we don't adjust or negotiate claims, because Texas law prohibits a contractor from acting as a public adjuster on a property it's working on. What we do is document thoroughly and price the repair accurately.
What's in scope and what isn't
The honest boundary matters more here than on most pages, because a warranty covers things we don't touch.
In scope: the building trades β drywall, flooring, doors, trim, carpentry, siding, and paint.
Out of scope: the mechanical systems β plumbing, electrical, HVAC, and appliances. Moving or repairing those is a separate scope we don't take on, and we won't accept a work order line we can't actually close. If an assignment mixes both, we handle the building-trade items and tell you plainly which ones need a different specialty, so nothing sits half-finished.
Working with warranty and insurance companies
If you're placing work orders β a warranty company, an insurer, or a program manager β what you need from a repair contractor is reliability and a clear scope, not surprises. We take the building-trade assignments we can genuinely close, show up, do the repair to a finished standard, and communicate when reality differs from the work order.
We don't overreach on what we take. We'd rather be the contractor you can hand a drywall, flooring, door, or exterior repair to and not think about again than one who accepts everything and closes nothing cleanly. Administrative requirements are handled per client as assignments come in.
How home warranty and insurance work is priced
Warranty and insurance repairs are priced to the specific work order and scope rather than a published rate, because the assignment defines the job. For a homeowner dealing with a repair directly, estimates are free and itemized.
What moves the number: the size and type of the repair, how much is hidden behind the surface until it's opened up, the finishes that have to be matched, and how much of the room the repair pulls in. We assess before committing to a scope, so the number reflects what's actually there β which is also what keeps a work order from stalling halfway through.
Frequently asked questions
Do you take home warranty work orders?
Yes β for the building trades we self-perform: drywall, flooring, doors, trim, siding, carpentry, and paint. We take the assignment, confirm the scope, and close the repair to a finished standard. We don't take on the mechanical items a warranty covers.
What warranty repairs do you cover, and what don't you?
In scope: the building trades β drywall, flooring, doors, trim, carpentry, siding, and paint. Out of scope: plumbing, electrical, HVAC, and appliances. If an assignment mixes both, we handle the building-trade items and tell you which ones need a different specialty.
Do you work insurance repair claims?
Yes β the rebuild after a covered loss: demo, drywall, flooring, paint, siding, and exterior repair once the property is dry. We document the damage with photos and an itemized estimate an adjuster can work from. We don't adjust or negotiate claims β that's prohibited for a contractor working the property.
Are you a reliable warranty repair vendor?
We take the building-trade assignments we can genuinely close, show up, and finish them, and we're upfront when what's behind the wall differs from the work order. We'd rather be the repair you can hand off and forget than one that's accepted and left half-done.
Do you handle the administrative requirements?
Whatever a given assignment requires on the administrative side, we handle per client when the work comes in. Requirements vary by company, so we sort them out per assignment rather than assuming a one-size process.
How is warranty and insurance repair work priced?
To the specific work order and scope rather than a flat rate. For homeowners handling a repair directly, estimates are free and itemized. We assess before committing to a scope so the number reflects what's actually there.
Service areas
- Katy
- Sugar Land
- Cypress
- Pearland
- The Woodlands
- Spring
- Humble
- Richmond